Applicable Regulations
iGAMING is governed by the following regulations:
- Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data (hereinafter, GDPR).
- Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights (hereinafter, LOPD-GDD).
- Law 34/2002, of 11 July, on information society services and electronic commerce (hereinafter, LSSI).
Through this Policy, you are informed that personal data will be processed in accordance with the principles of transparency, purpose limitation, data minimization, accuracy, integrity, and confidentiality, as well as in compliance with the other obligations and guarantees established by the GDPR and LOPD-GDD.
Visiting this website does not require the User to provide any personal information. However, if the User provides any personal information, the data collected will be used for the purpose, in the manner, and with the limitations and rights set out in the GDPR and LOPD-GDD.
IDENTITY AND CONTACT DETAILS OF THE DATA CONTROLLER
The identification details of the Data Controller are as follows:
- Company Name: iGAMING
- Tax ID (CIF): 51453521Z
- Registered Office: Rivas Vaciamadrid, 28522 Madrid, Spain
- Email: help@igamingcustomerservice.com
PURPOSE AND LEGAL BASIS
Below we explain why we collect personal data and the legal basis for doing so:
If you accept analytics cookies, we use Google Analytics to measure website visits and page usage, based on your consent. Google receives technical and usage data as our analytics provider. You can withdraw this consent at any time through Cookie settings. See the Cookies Policy for storage periods and provider information.
- To handle inquiries and requests for future provision of services and/or products. Legal basis: data subject’s consent (Art. 6.1.a) GDPR).
- To provide, maintain, and manage the services you choose to contract. Legal basis: data subject’s consent (Art. 6.1.a) GDPR).
- To manage the exercise of the data subject’s rights. Legal basis: Legal obligation applicable to the controller (Art. 6.1.c) GDPR).
DATA DISCLOSURE AND RECIPIENTS
We inform you that your information will not be shared with third parties, except where strictly necessary for our legitimate professional and business needs, specifically for:
- Compliance with current legislation and legal obligations with third parties, organizations, and public institutions of the General State Administration, regional and local administrations, including judicial bodies. Legal basis: legal obligation of the Data Controller (Art. 6.1.c) GDPR).
DATA RETENTION PERIOD
Personal data provided will be retained for as long as necessary to fulfill the purposes of the processing mentioned, or as long as necessary to comply with legal obligations and respond to potential liabilities arising from the processing purpose. Once the data subject is no longer linked to the controller, personal data will be blocked and retained for the legally established periods, if necessary.
INTERNATIONAL TRANSFERS
If you consent to Google Analytics, Google processes technical and usage data to measure visits to this website. This processing may involve international transfers under Google's applicable safeguards. Contact form contents are not sent to Analytics. You can withdraw analytics consent through Cookie settings. See our Cookies Policy and Google's Privacy Policy for more information.
SECURITY MEASURES APPLIED TO YOUR DATA
Your personal data is treated with the utmost confidentiality. iGAMING has implemented the necessary technical and organizational measures to ensure the confidentiality, integrity, and security of personal data, preventing its alteration, loss, or unauthorized processing or access. However, you should be aware that the Internet is not a completely secure environment.
EXERCISE OF RIGHTS
Any registered user may exercise their rights of access, rectification, deletion, limitation of processing, or object to processing (provided through the website Privacy Policy), or by sending an email to help@igamingcustomerservice.com.
COMPLAINTS TO THE SUPERVISORY AUTHORITY
If the data subject believes there is a problem or a violation of current regulations regarding the processing of their personal data, they have the right to effective judicial protection and to file a complaint with a supervisory authority. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (http://www.aepd.es).